When give command for printer on computer and canon mx490 printer says offline. Then device or computer thinks the printer is offline, but the printer is actually ON and ready to start printing. This may be due to an error between your computer and printer. Sometimes this can be simple, such as a simple error caused by a poorly connected cable or a paper jam. However, a printer displaying an “offline” error may also be the cause of a problem with the printer driver or software. This may depend on the lifespan of the printer or when you installed or did not install the update. The printer can be used for offline troubleshooting and can be used for all canon printer model.

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How do I get my canon mx490 printer offline to online

Follow each step to make sure you don’t lose anything that can restore the printer from offline to online.

  • Physical check of printer and cable.
  • Check that both ends of the USB cable are firmly inserted.
  • The printer is on network, make sure the Ethernet cable is firmly connected.
  • If the printer is wireless, check your Internet connection or make sure it is connected to the router.

Now connect using a cable, try using the end of the printer cable in multiple ports or sockets on the device. Try using other cables to make sure the fault is not just in the cable. If you are using a network or wireless device, a simple check is to connect the cable to the computer or device to make sure the printer is working properly. Therefore, the fault may be in your network connection.

Steps to fix canon mx490 printer offline error

Go to the “Start” icon at the bottom left of the screen and select “Control Panel” and then “Devices and Printers.” Now, right-click on the printer and See what’s printing. In the window that opens, select “Printers” from the menu bar at the top. Select “Use Online Printer” from the drop-down menu. Delete all pending print job. In the “View Print Contents” menu mentioned above, right-click and “Cancel” all existing print jobs. Now set printer as printer offline mode. If there are still subcategory print jobs, try resetting the PC and the printer at the same time.